Terms of Service

Terms of Service

Last Updated: March 10, 2025

1. Agreement to Terms

These Terms of Service (the "Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "your") and io-oi.info, owned and operated by marcgagnon.ca ("io-oi.info", "we", "us", or "our"), concerning your access to and use of the io-oi.info website and any related applications, services, or platforms (collectively, the "Services").

By accessing, browsing, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will be posted on our website with the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically for changes. If we make material changes to these Terms, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

3. Eligibility

To access or use our Services, you must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater. If you are accessing or using our Services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" will refer to both you and that entity.

4. Account Registration and Security

Some features of our Services may require you to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary to keep it accurate, current, and complete.

You are solely responsible for:

• Maintaining the confidentiality of your account credentials;
• Restricting access to your account; and
• All activities that occur under your account or with your credentials.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

We reserve the right to disable any user account at any time, in our sole discretion, if we believe you have violated these Terms or if we determine that your account activity poses a risk to our Services or other users.

5. Services Description

io-oi.info provides analytics, data processing, and artificial intelligence services designed for policy analysis and political information processing. Our Services may include but are not limited to:

• Data analysis and visualization;
• AI-driven policy insights;
• Political sentiment analysis;
• Content recommendation engines;
• Natural language processing of political and policy texts;
• API access to our proprietary algorithms; and
• Educational resources about political data science.

We reserve the right to change, suspend, or discontinue any aspect of our Services at any time, including the availability of any Service, feature, database, or content, without prior notice or liability.

6. User Content

Our Services may allow you to submit, upload, publish, or otherwise make available content, including but not limited to text, data, images, audio, video, or other material ("User Content"). You retain all rights in, and are solely responsible for, the User Content you make available through our Services.

By making any User Content available through our Services, you grant us a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing our Services.

You represent and warrant that:

• You own or have the necessary rights to use and authorize us to use your User Content as described in these Terms;
• Your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person; and
• Your User Content does not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

We are not responsible for the accuracy, quality, or appropriateness of any User Content. We have the right, but not the obligation, to monitor and edit or remove any User Content submitted to or posted on our Services.

7. Intellectual Property Rights

io-oi.info and its original content, features, and functionality are owned by marcgagnon.ca and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks not owned by us that appear on our Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

We respect the intellectual property rights of others. If you believe that any content on our Services infringes upon your intellectual property rights, please contact us promptly at [email protected].

8. Fees and Payment

We offer both free and paid Services. By selecting a paid Service, you agree to pay the applicable fees as they become due. All fees are exclusive of taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

For subscription-based Services:

• Subscription fees are charged in advance on a monthly or annual basis, depending on the billing cycle you select;
• Your subscription will automatically renew at the end of each billing cycle unless you cancel it prior to the renewal date;
• You can cancel your subscription at any time through your account settings or by contacting our customer support; and
• Refunds are provided in accordance with our Refund Policy, which is incorporated into these Terms by reference.

We reserve the right to change our fees or billing methods at any time, provided that we will provide notice of any material change before it becomes effective. Your continued use of the paid Services after such notice constitutes your acceptance of the new fees or billing methods.

9. Prohibited Uses

You agree not to use our Services:

• In any way that violates any applicable federal, state, local, or international law or regulation;
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way;
• To transmit or procure the sending of any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
• To impersonate or attempt to impersonate io-oi.info, an io-oi.info employee, another user, or any other person or entity;
• To engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services);
• To attempt to gain unauthorized access to any portion or feature of the Services, any other systems or networks connected to the Services, or to any server of io-oi.info by hacking, password mining, or any other illegitimate means;
• To probe, scan, or test the vulnerability of the Services or any network connected to the Services;
• To use any robot, spider, crawler, scraper, or other automated means to access the Services for any purpose without our express written permission;
• To bypass any measures we may use to prevent or restrict access to the Services; or
• For any purpose that is unlawful or prohibited by these Terms.

Additionally, you agree not to use our Services to develop, train, or improve (directly or indirectly) any AI system, product, or service that competes with io-oi.info.

10. Data Usage and Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of data as outlined in our Privacy Policy.

We may anonymize and aggregate data collected through your use of the Services and use and disclose such anonymized and aggregated data for our business purposes, including analytics, machine learning, and service improvements.

If you provide us with feedback about our Services, you grant us the right to use such feedback for any purpose without compensation or attribution to you.

11. Third-Party Services

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by io-oi.info. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that io-oi.info shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or interact with.

12. Disclaimers and Limitations of Liability

12.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IO-OI.INFO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

IO-OI.INFO DOES NOT WARRANT THAT:

• THE SERVICES WILL MEET YOUR REQUIREMENTS;
• THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, OR SECURE;
• ANY DEFECTS OR ERRORS WILL BE CORRECTED;
• THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR
• THE RESULTS OF USING THE SERVICES WILL MEET YOUR EXPECTATIONS.

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IO-OI.INFO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
• ANY CONTENT OBTAINED FROM THE SERVICES; OR
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

12.3 Exclusions

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless io-oi.info, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, contractors, agents, suppliers, licensors, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your User Content;
• Your use of the Services; or
• Your violation of any rights of a third party.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

14. Termination

We may terminate or suspend your access to all or part of our Services, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Upon termination:

• Your right to use the Services will immediately cease;
• You must cease all activities authorized by these Terms; and
• All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you wish to terminate your account, you may simply discontinue using the Services or, if applicable, delete your account through the account settings in the Services.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our Services shall be resolved exclusively through final and binding arbitration in Montreal, Quebec, in accordance with the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with said Rules. The language of arbitration shall be English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, io-oi.info reserves the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

YOU AND IO-OI.INFO AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

16. Waiver of Class Actions

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THESE TERMS MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER.

YOU ACKNOWLEDGE AND AGREE THAT YOU AND IO-OI.INFO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and io-oi.info regarding your use of the Services.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable or, if it cannot be so modified, it shall be severed and the remaining provisions shall continue in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of io-oi.info.

17.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

17.5 Relationship of Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and io-oi.info.

17.6 Force Majeure

We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

17.7 Notices

Any notices or other communications provided by io-oi.info under these Terms will be given by posting to the Services or, if applicable, by sending to the email address you provide to us. Notices provided by posting to the Services will be effective upon posting, and notices provided by email will be effective when we send the email.

17.8 Feedback

Any feedback, comments, suggestions, ideas, or other information about the Services provided by you to us are non-confidential and io-oi.info shall be entitled to the unrestricted use and dissemination of such feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

17.9 Language

The parties have expressly requested and required that these Terms and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressément que ce Contrat et tous les documents qui s'y rapportent soient rédigés en anglais.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Marc Gagnon
marcgagnon.ca
14 Bellevue, St-Robert, J0G 1S0, Canada
(263) 382-3146
[email protected]